¶ Dashboard
- You can access the “Current status of your employee's activity” as well as view the “Organization-wide 30-day average break and meeting durations”.
- The “Current status” indicator reflects employees' transitions between "Work, meetings, breaks, idle and off".
- Your "Organization's timezone" is displayed in the top right corner of the dashboard, adjacent to the "Company code label".
- Furthermore, you can choose to examine the percentage of “Work time spread duration” across the entire company on a date-wise basis.
- You can toggle between “Dark and light mode” in the top header with the available switch feature.
- The "Multilingual option" is located in the top header, allowing you to switch and use the FocusRO dashboard in your preferred language.
¶ Focus Timeline
- You can find a quick overview of your organization's employee activity report on the dashboard under "Focus Timeline," displaying individual-wise data.
- Under "Focus timeline," you can review employee's screenshots, software usage & browsing activity and duration spent on each software.
- Click on the "Employee name" and it will direct you to the detailed employee report.
- To review an employee's report on a specific date, use the "Date stripe" feature.
- Click on the “Image” to enlarge and view the selected screenshot in greater detail.
- In the right-hand corner of the Focus Timeline, you will find the "Refresh" button, by clicking it will display the most recent synced report.
- Easily locate and select an employee from the list using the “Search” function.
- Get real-time insights into individual employees' activity, including app usage, browser tab switches, meeting, and break durations, all within the "Focus Timeline" and "Focus Share."
- Within the "Focus Share" section, you have the option to “Export CSV” files containing comprehensive activity app reports for selected employees. This feature allows you to easily download and analyze entire app activity usage data for further insights and reporting.
- Within “Focus Share” - click on a specific activity to open a detailed app report in a popup window, providing more in-depth information about that activity.
¶ User account settings
- To access your “User profile”, click on the upper right corner of the dashboard.
- Click on "Account settings" to view your subscription details.
¶ Subscription plan
- In this section, you will find your registered "Organization email ID" along with your unique "Organization code."
- When you initially join FocusRO, your account will be placed under the "Free subscription plan."
- Upon reaching the 4th user, we kindly request you to consider upgrading your plan. Once upgraded, your subscription plan will be elevated to the "Premium Plan."
- We have included a convenient “Multilingual switch option” in this section, allowing you to choose your preferred language for using the platform.
- You will also find information about the “Data and ML server locations” provided here for your reference and transparency.
¶ Billing
- Click the user profile on the upper right corner of the dashboard.
- Click "Account settings" >> “Billing” to view Invoice details.
- If you click on billing, it will redirect you to your “Billing portal”
¶ Client Billing Portal
- Here, you will discover details about your “Current billing plan and information” about the upcoming estimated payment.
- The status of your invoice can be located within the “Invoice history”.
- Simply click the “Invoice link” to download both the invoice and its corresponding receipt.
- To pay the current invoice, click on the "Invoice link" under “Invoice history” to access and make payment effortlessly.
- Billing will be prorated based on the list of employees added to FocusRO, ensuring fair charges for the actual period of usage.
- To add your card details, click on the "Payment method."
- Click on the “Billing update information” to add and save your address details.
¶ Subscription and Invoicing Policies
Premium plan upgrade:
(I)When attempting to add a 4th user, we request upgrading to a premium plan. Upon upgrading, you will receive an invoice for the 4th user at $3.99.
(II) This upgrade allows you to continue adding additional employees to your organization.
(III) Your invoices will reflect usage and the number of users added, issued at the end of each month along with the prior invoice for the next month.
Pro-Rata Invoicing Policy:
Invoices are calculated on a pro-rata basis and you can see the breakdowns in invoice details.
Employee based invoicing:
(I) Invoicing will be based on the list of active and disabled employees in the list.
(II)The count of removed employees will not be included in the billing.
Please note: Initially, we will collect payment for invoices after you have used the service in the first month. From the second month onwards, our invoicing will switch to a pay-as-you-go model, where charges will be adjusted based on your usage. You will then receive the invoice for the subsequent month accordingly.